B2B fieldwork benchmarks: what incidence and cost look like in practice
Incidence assumptions carried over from consumer research are the usual reason a B2B study runs over. Here is what the field data actually shows.
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Our expertise
B2B audiences are small, busy and easy to impersonate. Reaching them is a verification problem as much as a sampling one.
A B2B sample is only as good as the evidence behind each respondent. The population is small enough that a handful of misrepresented respondents can move a finding, and the incentives are high enough that some people will try.
Our B2B practice is built around separating verification from screening: we establish that the person is who they claim to be before we ask whether they qualify for the study.
How we approach it
Company, role, seniority and decision authority are each verified separately. A respondent who works at the right company in roughly the right function is not the same as one who actually signs off the purchase, and only one of them belongs in a decision-maker study.
Company size, sector code, revenue band and geography are checked against external sources rather than taken from a panel profile completed three years ago.
Where a category has practitioner-level language, we screen on knowledge that a non-practitioner cannot convincingly fake. It removes a class of respondent that firmographic screening alone will let through.
C-suite and board-level respondents rarely come through a panel. They come through direct outreach, professional networks and referral, on their schedule, at a cost per interview that reflects the work. We quote it that way.
Featured insights
Incidence assumptions carried over from consumer research are the usual reason a B2B study runs over. Here is what the field data actually shows.
Read moreDifferences between markets in a multi-country study are part finding and part artefact. Separating them is a design problem, not an analysis problem.
Read moreOther audiences
Representative samples built on a defensible frame, in whichever mode the population actually answers.
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Licence-verified professionals and consented patient populations, under documented ethical protocols.
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Students, young adults and parents, under age-appropriate consent and safeguarding protocols.
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Feasibility, incidence and costs within one working day — including the markets where your target, as written, is not achievable.