Mobile-first delivery
Questionnaires tested on real handsets before launch. Most respondents answer on a phone; a grid that only works on a desktop is a data quality problem, not a presentation one.
Online Data Collection
Online surveys fielded fast, without paying for it in data quality
B2C and B2B online surveys, mobile-first questionnaires and website intercepts across 35+ countries, with fraud detection on every complete.
85%+
Average completion
35+
Countries
48h
Typical field time
Online Data Collection
Online is the fastest route to sample and the easiest to get wrong. Speed is worth nothing if a fifth of the completes came from the same handful of professional respondents, so quality control sits inside the collection process rather than after it.
We host or integrate with your scripting platform, test the questionnaire on real devices before launch, and monitor quality signals continuously while the study is open.
- Mobile-first questionnaire delivery and testing
- Average completion rates above 85%
- Website and in-app intercept programmes
- Automated fraud and duplicate detection on every complete
Our capabilities
What our online data collection service covers
We own the workflow end to end, which is what makes a single point of accountability possible rather than just claimable.
Panel and partner sourcing
Our own panel in core markets plus vetted partner supply where reach or incidence demands it, blended transparently and reported by source.
Website and in-app intercepts
Intercept programmes for customer experience and site research, with sampling rules that avoid over-surveying the same visitors.
Fraud and duplicate detection
Digital fingerprinting, geolocation consistency checks, speeder and straight-liner detection and open-end plausibility scoring, applied to every complete.
Scripting and hosting
We script and host where you need it, or field into your own platform and handle sample delivery, redirects and reconciliation.
Live quota management
Quota cells monitored as they fill, with sourcing adjusted mid-field rather than after a cell has closed short.
Included in every project
Standard on every engagement, not an upgrade
The same six things are included whichever service a project starts from. They are the reason our quotes look like they do.
Screening design
We work through your screener with you before fieldwork opens — quota alignment, incidence estimation and disqualification logic, agreed in writing.
Multi-source recruitment
Our own panel across core markets plus a vetted partner network reaching 35+ countries. No single source carries a project; diversity of sourcing is what keeps the sample honest.
Layered quality assurance
Screener validation, digital fingerprinting against duplicates, automated response scoring, analyst review and post-field back-checking where the study calls for it.
Confirmation and scheduling
Reminder workflows for qualitative work, with standby replacements held as standard so a no-show does not become a gap in your data.
Incidence reporting
Funnel data and incidence rates before and during fieldwork, so a feasibility problem reaches you while there is still time to act on it.
A named project manager
One person accountable from brief to delivery, with daily field updates — not a shared inbox and not a ticket queue.
Industries we serve
Driving insight across sectors
Sector expertise means understanding the audience a study has to reach, and where reaching it gets difficult.
Healthcare & Pharma
Physician surveys, patient journey studies, clinical trial recruitment
FMCG & Consumer Goods
Brand tracking, product testing, shopper insights research
Technology & IT
IT decision-maker research, software adoption studies
Finance & Banking
Customer experience research, financial product testing
Automotive
Vehicle ownership studies, dealership experience research
Energy & Utilities
Customer satisfaction, energy transition studies
Education
Student surveys, institutional research, learning outcomes
Tourism & Hospitality
Travel behaviour studies, guest experience research
FAQ
Frequently asked questions — online data collection
Can you field into our own survey platform?
Yes. We supply sample into Decipher, Confirmit, Qualtrics, Forsta and most other platforms, handling redirects and reconciliation at our end.
How do you keep professional respondents out of the sample?
Digital fingerprinting, participation frequency limits, geolocation consistency checks and open-end plausibility scoring, plus manual review of anything the automated checks flag.
What incidence rates can you work with?
We regularly field studies below 5% incidence. Low incidence changes cost and timeline rather than feasibility, and we quote both before you commit.
Do you support local-language fielding?
Yes, including translation, back-translation and in-market review of the questionnaire before launch.
Send us the brief. We will tell you what is feasible.
Feasibility, incidence and costs within one working day — including the markets where your target, as written, is not achievable.