Industries

Energy

Energy research spans a household deciding whether to switch tariff and an industrial buyer committing to a decade of supply. Both matter, and they need different fieldwork.

Research solutions

Research solutions for energy

Residential customer research

Satisfaction, tariff comprehension, switching behaviour and affordability research across general population samples, including hard-to-reach and off-grid households.

Business and industrial customers

Energy managers, facilities leads and procurement decision-makers in commercial and industrial organisations, sampled by consumption band and sector.

Transition and sustainability

Attitudes to renewables, heat pumps, solar, EV charging and demand-side flexibility, with the gap between stated intent and actual behaviour measured rather than assumed away.

How we work in this sector

The Dnexus Global approach

Affordability and vulnerability

Energy research often reaches households in real difficulty. Interviewers are briefed on how to handle disclosure, what support routes exist locally and when to stop an interview. That briefing is not optional on these studies.

Intent versus behaviour

Stated willingness to adopt a low-carbon technology consistently overstates adoption. We design for that — behavioural anchors, cost framing and commitment measures — rather than reporting an intention figure that will not survive contact with a quote.

Regulated reporting

Where research feeds a regulatory submission, the sampling and weighting have to be defensible line by line. We document them to that standard from the start rather than reconstructing the rationale afterwards.

Featured insights

Research insights

Benchmarks and analysis drawn from the fieldwork we run.

View all research insights

Send us the brief. We will tell you what is feasible.

Feasibility, incidence and costs within one working day — including the markets where your target, as written, is not achievable.