In-home usage testing
Single and sequential monadic placements with structured usage protocols and mid-placement check-ins to keep compliance up.

Product Placement Research
In-home usage tests, extended placements, diary studies and sensory evaluation, with logistics and compliance handled end to end.
4–12wk
Typical placement window
90%+
Diary completion
100%
Product reconciliation
A concept test tells you what people say about a product. A placement tells you what happens when it sits in their kitchen for six weeks, which is usually a different story.
The research design is the easy part; the logistics are what make these studies fail. We handle shipping, customs, tracking, reminders, recovery and disposal as part of the project.

Our capabilities
We own the workflow end to end, which is what makes a single point of accountability possible rather than just claimable.
Single and sequential monadic placements with structured usage protocols and mid-placement check-ins to keep compliance up.
App, web or paper diaries over weeks or months, with reminder cadence tuned to keep completion high without training the respondent.
Controlled taste, scent and texture evaluation with protocol design, palate cleansing routines and blinded product coding.
Shipping, customs documentation, batch tracking, replacement units and full reconciliation of what went out and what came back.
Usage compliance tracked during the placement, so a respondent who has not opened the product is identified while there is still time to act.
Return logistics for unused product, and documented disposal where the client requires it for confidential or regulated goods.
Included in every project
The same six things are included whichever service a project starts from. They are the reason our quotes look like they do.
We work through your screener with you before fieldwork opens — quota alignment, incidence estimation and disqualification logic, agreed in writing.
Our own panel across core markets plus a vetted partner network reaching 35+ countries. No single source carries a project; diversity of sourcing is what keeps the sample honest.
Screener validation, digital fingerprinting against duplicates, automated response scoring, analyst review and post-field back-checking where the study calls for it.
Reminder workflows for qualitative work, with standby replacements held as standard so a no-show does not become a gap in your data.
Funnel data and incidence rates before and during fieldwork, so a feasibility problem reaches you while there is still time to act on it.
One person accountable from brief to delivery, with daily field updates — not a shared inbox and not a ticket queue.
Industries we serve
Sector expertise means understanding the audience a study has to reach, and where reaching it gets difficult.
Physician surveys, patient journey studies, clinical trial recruitment
Brand tracking, product testing, shopper insights research
IT decision-maker research, software adoption studies
Customer experience research, financial product testing
Vehicle ownership studies, dealership experience research
Customer satisfaction, energy transition studies
Student surveys, institutional research, learning outcomes
Travel behaviour studies, guest experience research
FAQ
Feasibility, incidence and costs within one working day — including the markets where your target, as written, is not achievable.