Research operations team at work

Our services

Market research services that deliver accurate data, globally

Data collection across online surveys, telephone interviewing, face-to-face fieldwork and qualitative research in 40+ markets. Layered quality control and experienced field teams, for audiences that are easy to reach and audiences that are not.

40+

Global markets served

85%+

Average completion rate

99%

Data accuracy target

24/7

Fieldwork operations

Introduction

Reliable insight starts with expert field services

Different research objectives need different approaches, and a supplier who runs every study the same way is telling you about their operation rather than your question. Our services span quantitative and qualitative methods, executed by local teams who understand the market they are fielding in.

From consumer surveys to B2B research targeting senior decision-makers, the constant is what arrives at the end: a dataset with its sampling, screening and removals documented, so your analysts can defend it as well as read it.

35+ countries covered
Fast turnaround
Layered fraud detection
Dedicated PM support

What we offer

Comprehensive data collection services

Every methodology your research demands, from quick-turnaround online surveys to multi-country qualitative studies.

Respondent Recruitment

Finding the right respondents is the foundation of a credible study. Dnexus Global sources, screens and verifies participants for quantitative and qualitative research, from general population samples through to hard-to-reach B2B and specialist audiences.

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Fieldwork Management

Once respondents are recruited, execution is everything. Dnexus Global provides trained interviewers, real-time field monitoring, quota management and quality control across every methodology, in any country on your brief.

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Data Tabulation

Raw data is only worth having once it is clean, structured and ready for analysis. We process, code and deliver survey data in the formats your analysts and reporting teams already work in.

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Online Data Collection

B2C and B2B surveys, mobile-optimised questionnaires and website intercepts, fielded across our panel network and partner sources with completion rates that hold up under scrutiny.

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Telephone Research (CATI)

Computer-assisted telephone interviewing for B2B research, customer satisfaction studies and audiences that online sampling cannot reliably reach, operated across time zones.

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Face-to-Face Research (CAPI)

In-store intercepts, door-to-door surveys, central location testing and personal interviews in major markets, run by supervised local field teams with GPS-verified fieldwork.

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Product Placement Research

In-home usage tests, extended product placements, diary studies and sensory evaluation across geographies, with product logistics, compliance and recovery handled end to end.

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Qualitative Recruitment

Focus group and IDI recruitment, online communities and ethnographic studies, with rigorous screening, re-screening and standby cover so a no-show does not cost you a session.

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Specialty & Hard-to-Reach Audiences

Healthcare professionals, IT decision-makers, C-suite executives and rare-disease patients — the audiences a standard panel query returns empty, reached through targeted sourcing rather than volume.

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Global Fieldwork Coordination

Multi-country coordination, local partner management, translation and cross-cultural support — so a fifteen-market study runs to one plan instead of fifteen.

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Extended Team Services

Project managers, data processors and QC analysts available as an extension of your team — working your process, in your tools, under your project codes.

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FAQ

Frequently asked questions

Common questions about our services, methodologies and how we work.

What does Dnexus Global actually do?
We are a market research fieldwork company. We recruit respondents, execute fieldwork across online, telephone, face-to-face and qualitative methods, and deliver processed, tab-ready data. We work for research agencies, consultancies and in-house insight teams rather than competing with them.
Which countries do you cover?
We operate in 35+ countries, through our own teams and an audited partner network. Coverage depth varies by market and by method, and we will tell you honestly where we are strong and where we would be relying on a partner.
How quickly can you turn around a feasibility assessment?
Within 24 hours for most briefs, including estimated incidence, achievable sample, timeline and cost per market — and any market where the target as written does not look achievable.
Can you work with our existing survey platform?
Yes. We field into the major scripting platforms and handle sample delivery, redirects and reconciliation at our end. We can also script and host if you would rather we did.
How do you price projects?
Quotes separate recruitment, fieldwork and processing so you can see what each stage costs and where a change to the brief would change the price. Incidence, seniority and market drive most of the variation.
What quality documentation do we get with the data?
Sampling and screening detail, source composition, removal counts with reasons, quota and completion reporting by market, and the weighting scheme with effective base. Enough for your client to audit the study.

Send us the brief. We will tell you what is feasible.

Feasibility, incidence and costs within one working day — including the markets where your target, as written, is not achievable.